Hey everyone,
First of all, thank you for playing. Obviously, the event doesn’t happen without players, and it’s cool to see we were able to add spots and you filled them. I understand I cause ...
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Hey everyone,
First of all, thank you for playing. Obviously, the event doesn’t happen without players, and it’s cool to see we were able to add spots and you filled them. I understand I caused confusion on the players packs, and I am genuinely sorry. That text was there from last year’s event, and we didn’t get the same additions we were hoping for. Unfortunately, as we continued to plan and move onto other things, I left the text there. It was changed to place a tourniquet on the situation and hopefully allow us to find a resolution, which is still in progress on my end. Through your comments, I see how it can cause more of a ruckus and look disingenuous.
I don’t want this to distract from a great, fun weekend of disc golf, and I don’t want it to put a damper on your experience. Everyone here helping me, and including myself, is a player of tournaments big and small, and we all know and understand the importance of clarity and a positive tournament experience. If I didn’t feel the player packs were good, they wouldn’t be in your hands.
I own the full responsibility personally and it falls on myself alone. All of your frustrations are valid, though I assure you no one is being “robbed.” My No. 1 goal was to get you above your entry fee in value while still providing a payout on top of that. And past that point, it’s on me that once some of the added items fell through I was not clear.
I only post this to let you know I see and hear you and that there is a person behind the registration page and emails. My heart is always for the player and a good experience, and I let you down. Again, I am working on the best solution I can to get you and extra little bump. I appreciate you being here and choosing to spend your weekend with us. I’m happy to talk to any of you and will be at Disc Side of Heaven all weekend. Good luck in the event!