Everyone;
First: we take full ownership and deeply apologize for the issue with the MA1 cap and resultant confusion. It was entirely our fault. We already have implemented process improvements to e ...
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Everyone;
First: we take full ownership and deeply apologize for the issue with the MA1 cap and resultant confusion. It was entirely our fault. We already have implemented process improvements to ensure it does not happen again.
We have painstakingly sorted by timestamp and ensured that the first 336 MA1 registrants to complete their registration are in the event and that all other MA1 registrants are in the correct order on the waitlist. That means that some of you who were previously waitlisted are in, and others who appeared to be in are now waitlisted. We understand that may be frustrating, but first-come, first-served is what's required here, and it's how the registration list currently is ordered. Thank you for understanding.
Those of you on the registration list: please double-check to make sure all your form fields are filled out. You can do this through the Edit feature if you are signed in to your DGS account. For those of you without DGS accounts, you can email [email redacted] and request your self-service update link, and we will gladly send it to you (although we will not be able to get to those until tomorrow during regular business hours).
Thank you for bearing with us through multiple technical issues tonight, some our fault and others (the PayPal outage) entirely out of our control). Good luck at Worlds!
Good night,
Sully