There is a change to my refund policy. This is because of a lot of late requests for refunds leaving open spots in tournaments that have been filled for days before the event happens. It has been ke ...
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There is a change to my refund policy. This is because of a lot of late requests for refunds leaving open spots in tournaments that have been filled for days before the event happens. It has been keeping me from having a full tournament and keeping people who would want to play from getting in. Here is the new policy:
There is 100% refund if the requested before the event fills. After the event fills, if a refund is requested 48 hours before the start of the event (3/6/20, 8:30am) a 100% refund is dependent on filling the vacancy. If the vacant spot isn't filled only 50% of the registration fee will be returned. If the refund is requested within 24 hours of the event starting only 50% will be returned if the vacant spot is filled and no refund if the spot isn't filled (player's package would be available if there is no refund).
