Hi William, Sorry to hear you are having to miss this event. We are following the Revised Withdraw ...
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Hi William, Sorry to hear you are having to miss this event. We are following the Revised Withdrawals and Refunds Event Policy (replaces section 1.3 in the Competition Manual) based on the date of withdrawl, Section E applies. E. Players who officially request to withdraw from an event at 14 or less days from the start of the event and prior to the events published closure of registration and waitlist replacements (1 week or less prior to the event is recommended) will receive a 100% cash refund minus up to a $10 handling fee ONLY if their spot in the tournament is filled through either the waitlist or a walkup entry (if offered.) If the player's spot is NOT filled, the TD has the choice to provide EITHER a 25% cash refund OR just the player's pack they would have received if they had attended (minus the cost of shipping.) I will wait until after the registration closes in case someone else joins your division to take your place, so I'll be processing refunds later this week. Cheers, Bill Burbage 2017 Orlando Open TD
William Trimble May 10, 2017Hey Bill, the event has concluded and so far I have received a refund of $1. Are you still working on refunds for this event? Thanks!
Mark Janssen May 11, 2017Should get processed this evening, sorry for the delay
William Trimble May 11, 2017No worries, just checking in. Thanks for the update and another great Orlando event!