Message from Brixtion Disc Golf in regard to the mega packs I had marked for player's pack. Original date for shipping was mid to late August which is still stated on their website. Ill will replace t ...
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Message from Brixtion Disc Golf in regard to the mega packs I had marked for player's pack. Original date for shipping was mid to late August which is still stated on their website. Ill will replace the item with something else equal or greater value TBD.
Dan,
I've followed up with the packager and they are telling us that, as of now, our job is not scheduled to be completely shipped to us until 10/14. I will go ahead and process a refund for your order immediately. If for any reason they are able to ship out ahead of schedule, then we will make sure to get packs to you as quickly as possible (assuming it is before your tournament date).
I can certainly understand your frustration and believe me we feel the same way. We made assumptions based on estimates we were given and then those estimates went completely out the window on us. Either way, it's 100% our responsibility and our failure, and for that we do apologize. Hopefully we can find a way to make it up to you going forward.
Jason
Brixton Disc Golf
