Tournament Registration for Players · Help / FAQ

Do I need a PayPal account to register for a tournament?

No. Registrants may pay using a debit or credit card, or they may pay using their PayPal account.

PayPal says my credit card can't be used. What should I do?

There are a few reasons PayPal may not accept your credit or debit card.

You may be able to complete the registration if you create a PayPal account.

Additional suggestions may be found here:

If none of the suggestions work for you, please use our Feedback form.

I registered for a tournament but didn't receive any confirmation emails. Am I registered?

The registration process is three steps:

1. Enter registration info on
2. Enter payment information on
3. Confirm and complete the registration on

When you register for a tournament, you will be sent at least one email confirming your registration.
The confirmation email comes from and is sent immediately.

If the registration was paid, you (or the person who paid) will receive an email receipt from PayPal.

The registrant's name will also show up immediately in the Registered Players section of the tournament page.

If those things did not happen, then the registration process is not complete.

Do I need a account to register for a tournament?

No. An account is never required to register for a tournament.

If a registrant does have an account, upcoming tournaments for which they have registered will be visible on their profile.

Can I register online with a prepaid gift card?

Gift cards can occasionally cause problems when registering online.

If you encounter an issue, please see PayPal's guidelines for gift cards.

What is the $1.34 credit card charge from DGSCENE.COM? charges a fee of $1.34 per tournament registration.

This fee may be charged in addition to the tournament entry fee, or it may be subtracted from the tournament entry fee.
The choice is up to the tournament staff.

Changing divisions and updating registration

To make changes to your registration, use the link provided in the registration confirmation email.

The Tournament Director may change registration info at their discretion.

If registration has closed or you do not have the confirmation email, contact the Tournament Director or post in the Comments section on the tournament page.

Request a refund or cancel / drop / withdraw

Use the "Cancel / Request Refund" link in your email confirmation from

If you don't have that, contact the Tournament Director or post in the Comments section of the tournament page.

Please note that all cancelations and refunds are handled by the individual tournaments and are subject to the policies of those tournaments.

Registration does not complete my payment.

If you are unable to complete a registration payment, you may be able to register by using a different credit/debit card or by using a different PayPal account.

If the issue continues to occur, please contact PayPal Merchant Services Support at 1-888-215-5506 for further assistance.

What is the green asterisk next to a name in Registered Players?

The registration record indicates the registrant has not yet paid the full entry fee.

This may be due to one of the following:

Registrants who have not paid in full may not appear in the Current Registration list at

If the full entry fee has been paid, please contact the tournament staff so they can update the registration record.

Tournament staff can enable or disable this setting.

How can I contact tournament staff?

If you have a account, you can choose to post in the Comments section of the tournament page.

You can also use the "Contact tournament staff" link on the main tournament page.

Then complete the form, including your contact information, and we'll send it to the tournament staff.

Following a tournament

Follow a tournament to get an email reminder 24 hours before registration opens. Followed tournaments will also appear on your "My Tournaments" list and will give notifications when a new comment is posted.

To follow a tournament, click the "Follow this tournament" link on the main tournament page or click "Follow this discussion" in the Comments section of the tournament page.

To un-follow a tournament, hit the "Stop following" link in the Comments section of the tournament page.

How to choose a tournament division

Most tournaments use PDGA divisions. For help choosing a division, visit

For non-traditional or tournament-specific division, you can contact tournament staff.